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Voluntary Svcs Specialist

The TCF career fields represent those technical fields where VA-specific knowledge and experience is desirable for success in the field. Individuals selected follow a formal training plan for two years during which they are trained, coached, and supervised by a preceptor. Preceptors are selected annually, through an extensive application process, for their technical expertise, their commitment to training and the suitability of their facility as a training location. Selectees will be required to sign Mobility, Training, and Continued Service Agreements. This is a developmental position leading to a GS-09, performing assignments intended to broaden skills and provide practical experience leading to progressively more complex assignments performed under progressively less supervision. The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Duties and responsibilities for this position include, but not limited to the following: responsible for interviewing, scheduling, placement and evaluation of new volunteers. Provides overall supervision and coordinates specific volunteer programs which will include a variety and diverse assignments. responsible for assuring that favorable interpersonal relations with management, volunteers, community service organizations, staff and all customers are maintained. responsible for the accurate management of the Voluntary Service Timekeeping Program. Reviews and analyzes monthly reports and informs the Program Manager or Preceptor of program trends, processing issues, and make recommendations for process improvements. Assists with the planning and implementation of programs and may participate on various committees as assigned by the Program Manager or Preceptor. Work schedule: 7:45am-4:30pm, Monday-Friday. Includes some evenings, weekends, and Holidays Telework: Not Available Position Description Title/PD#: Voluntary Svcs Specialist To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/10/2020. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05 grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on education and/or experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of the basic principles, practices, concepts, and methods used in Voluntary Service management; Knowledge of the mission, vision, and goals of Voluntary service and its function in the medical facility; Knowledge of the Veterans service organization's role in the VAVS program or familiarity with community civic agencies and volunteer activities; Basic knowledge of applicable laws and regulation governing fund accounts and donations and gifts that require extended training and experience to apply the knowledge in performing basic duties related to the General Post Fund accounts; Knowledge of effective oral and written communication skills. Knowledge of strategies to develop and maintain positive and successful relationships with a variety of people from different ethnic, education, and socio-economic backgrounds and interests; Knowledge to put into practice interpersonal communication skills which foster effective working relationships with volunteers, staff, community groups, student, businesspeople, and the general public; Knowledge of effective recruitment, interviewing, and evaluation techniques to effectively place prospective volunteers for their talents and interests to be appropriately utilized; Knowledge of program planning and supervisory techniques to direct, plan, and evaluate volunteer work operations and programs; and Knowledge of various current computer software packages and ability to apply and interpret information in the Voluntary Service program. OR, Education: Applicants may substitute education for the experience required. To qualify based on education for this grade level you must have 1 full year of graduate level education or superior academic achievement. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 4-year course of study leading to a bachelor's degree. OR Superior Academic Achievement at the GS-7 level: (SAA) at the baccalaureate level in the coursework detailed above is fully qualifying. Applicants who wish to apply under this provision must submit proof from their educational institution that they meet one of the criteria listed below. To qualify for SAA, applicants must have completed all the requirements for a bachelor's degree in a curriculum that is qualifying for the position to be filled and meet one of the following: 1. Rank in the upper one-third of your class in the college, university or major subdivision. 2. A grade-point average of B (a GPA of 2.95 or higher out of a possible 4.0) for all completed undergraduate courses, or those completed in the last two years of undergraduate study. 3. A grade point average of B+ (a GPA of 3.45 or higher out of a possible 4.0) for all courses in your major field of study, or those courses in your major completed in the last two years of undergraduate study. 4. Membership in a national honor society (other than freshman honor societies) recognized by the Association of College Honor Societies. For a list of recognized honor societies please visit http://www.achsnatl.org/quick_link.asp. You will be rated on the following Competencies for this position: CommunicationsCustomer ServiceDecision MakingFlexibilityIntegrity/HonestyOral CommunicationPlanning and EvaluatingVeteran and Customer Focus Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Physical Requirements: The work is partly sedentary; however, it requires considerable walking throughout the facility, and may involve travel by a vehicle outside the medical facility during the day, as well as some evening and weekends for the purpose of special programs or volunteer recruitment. The work involves writing at desk, sitting in conferences and meetings, standing, walking, bending, pushing a small cart, carrying light items, lifting moderate weighty items, and driving an automobile. Work Environment: Work is primarily in a hospital setting involving possible exposure to contagious disease. The regular and recurring work environment involves everyday risks and discomforts requiring normal safety precautions typical of an office and a hospital. The Voluntary Service office is a very busy environment with constant traffic daily from visitors, volunteers, etc. Some duties may be performed off medical facility property at other community locations, outpatient satellite clinics, and other network locations. Some travel will be required within and beyond the local community on some evenings or weekends.
  • Department: 0301 Miscellaneous Administration And Program
  • Salary Range: $44,743 to $58,161 per year

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