Health Technician (Hearing)
Responsible for preliminary history with veterans being seen for audiometric assessment. These interviews may include completing histories and surveys with veterans. Responsible for inspecting the ear canal and for routine ear lavage to clean the external auditory canal of cerumen and debris that will interfere with audiometric testing and/or ear mold impressions. When requested by the audiologist, the incumbent is responsible for taking accurate ear impressions, preparing the impression for shipping and mailing the ear impression together with the hearing aid order to the vendor. Responsible for administration of certain aspects and entry of data such as hearing aid registrations, removal of turned in hearing aids, ordering clinic stock and editing demographic information in the Remote Order Entry System (ROES), which operates on line with the VA Denver Acquisition and Logistics Center (VA DALC). Responsible for checking the hearing aids to insure that all ordered components are present and that the hearing aids are operational and ready to be issued. Tracking hearing aid orders to ensure timeliness of receipt of hearing aids. Communicates with Audiology staff when there are order inaccuracies due to manufacturer or ordering clinician and initiates adjustment as needed based upon information in the patient record or consultation with staff. Completes routine hearing aid fittings using computerized equipment. Responsible for routine repairs of hearing aids delivered or mailed to the Audiology Clinic. When it is necessary for a hearing aid to be returned for repair, the incumbent prepares all necessary paperwork and electronic documentation and records and prepares it for shipping. Maintains clinic records in accordance with service, medical center and VA requirements. Maintains an adequate supply of materials and stock hearing and speech devices to meet patient needs and not cause a delay in patient care. Responsible for the infection control for FEES equipment (Fiber optic Endoscopic Evaluation of Swallowing) Work Schedule:
08:
00AM - 04:
30PM Telework:
Not available Virtual:
This is not a virtual position. Position Description/PD#:
Health Technician (Hearing)/PD20790 Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/03/2019. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
experience performing (or assisting with) safe and complete cerumen removal; experience managing the supplies of an audiology/hearing clinic (such as hearing aids, batteries, assistive listening devices, etc.); and experience performing patient appointment scheduling and data entry. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed one-half year of graduate-level education/internship that is directly related to the work of this position. NOTE TO APPLICANTS:
One year of full time graduate-level education is considered to be the number of credit hours that the school attended has determined to represent one year of full-time study; if that number cannot be obtained from the transcript, 18 semester hours will be considered as one full academic year of graduate study; 9 semester hours will be considered as one-half academic year of graduate study OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond undergraduate degree. You will be rated on the following Competencies for this position:
Customer ServiceDatabase Management SystemsOral CommunicationProblem SolvingTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The duties of the position regularly require periods of sitting, standing, and walking. Working with patients in the clinic requires regular sitting, bending, and standing. Patient transport requires pushing of wheelchairs. Lifting is required of the position, but only to a light-to-moderate degree. Occasional lifting of heavier loads, as in assisting the moving of a patient from a wheelchair to a chair, is required. Work in front of a computer for a period of 1-4 hours per day is required. The work requires regular and recurring ability to physically control or defend against emotionally ill patients. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
08:
00AM - 04:
30PM Telework:
Not available Virtual:
This is not a virtual position. Position Description/PD#:
Health Technician (Hearing)/PD20790 Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/03/2019. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
experience performing (or assisting with) safe and complete cerumen removal; experience managing the supplies of an audiology/hearing clinic (such as hearing aids, batteries, assistive listening devices, etc.); and experience performing patient appointment scheduling and data entry. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed one-half year of graduate-level education/internship that is directly related to the work of this position. NOTE TO APPLICANTS:
One year of full time graduate-level education is considered to be the number of credit hours that the school attended has determined to represent one year of full-time study; if that number cannot be obtained from the transcript, 18 semester hours will be considered as one full academic year of graduate study; 9 semester hours will be considered as one-half academic year of graduate study OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond undergraduate degree. You will be rated on the following Competencies for this position:
Customer ServiceDatabase Management SystemsOral CommunicationProblem SolvingTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The duties of the position regularly require periods of sitting, standing, and walking. Working with patients in the clinic requires regular sitting, bending, and standing. Patient transport requires pushing of wheelchairs. Lifting is required of the position, but only to a light-to-moderate degree. Occasional lifting of heavier loads, as in assisting the moving of a patient from a wheelchair to a chair, is required. Work in front of a computer for a period of 1-4 hours per day is required. The work requires regular and recurring ability to physically control or defend against emotionally ill patients. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0640 Health Aid And Technician - Salary Range:
$42,308 to $55,006 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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