Business Office Manager
The Business Office Manager will be responsible for all business and office management functions of the community.
Responsibilities include but are not limited to:
Resident and A/R related duties:
Resident billing
o Produce and mail resident invoices by the 25th of each month
o Send rent increase and Level of Care change notifications in compliance with resident agreement notification periods
Cash receipts
o Deposit rent checks within 24 hours of receipt and input into accounting system within 24 hours of deposit
o Maintain copy of deposit receipts and checks for each deposit
o Monitor accounts receivable and communicate past due accounts with General Manager. Apply late fees as appropriate
Lease Summary, Move-In/Move-Out Report, Average Residency
o Maintain and update with each change
Resident Surveys
o Mail to families and residents according to schedules
Payables:
Accounts Payable
o Code invoices
o Obtain necessary approvals from the General Manager and applicable department heads, and forward to corporate office every Friday
o Maintain vendor contracts and files
Petty Cash
o Monitor and balance
Personnel:
o Order background checks, compile test results and advise when applicant has successfully completed pre-hire process
o Process new hire paperwork and ensure accuracy and completeness
o Work with department heads to identify open positions, advertise and interview potential candidates if appropriate
o Provide all departments with personnel forms and/or packets
o Develop and deliver monthly orientation for all new hires in accordance with State regulations and Harmony Senior Services policies
Payroll
o Bi-weekly transmittal of payroll data to payroll servicer
o Daily update of Hourly Budget/Actual Staffing Summary (Daily Staffing Report)
o Time clock administration
Employee Benefits/Support
o Administer all benefits to include health insurance and 401 (k) benefits
o Order employee name tags (temporary and permanent)
Resident Business Files and Personnel Files
o Create, maintain, and update resident and employee files according to state, federal and corporate guidelines
o Review files at least annually to ensure accuracy after initial set-up
Administration:
o Maintain office equipment in good working order; maintain and supervise office supply inventory
o Maintain state registration and inspection forms and reports
o Assist department heads with ordering supplies and inventory (i.e. door plates, incontinence supplies, etc.)
o Create temporary employee badges and order permanent badge, swipe card (if appropriate), business cards (if appropriate)
o Ensure OSHA compliance
Customer Service
o Provide superior customer service when interacting with residents, families, visitors, and staff
Requirements:
o AA Degree preferred in accounting or business, or equivalent experience
o Three years' experience working in Accounts Payable/Receivable
o Three years' experience working in Human Resources/Benefits administration
o Excellent organizational, interpersonal, and communication skills
o Demonstrated ability to use accounting software programs and Microsoft Office
o Must be able to lift, carry, and push up to 25lbs
o Demonstrated ability to meet project deadlines
o Ability to analyze reports and identify issues that could effects day to day business operations
o Excellent customer service skills
Experience with Yardi is preferred.
EOEEstimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities include but are not limited to:
Resident and A/R related duties:
Resident billing
o Produce and mail resident invoices by the 25th of each month
o Send rent increase and Level of Care change notifications in compliance with resident agreement notification periods
Cash receipts
o Deposit rent checks within 24 hours of receipt and input into accounting system within 24 hours of deposit
o Maintain copy of deposit receipts and checks for each deposit
o Monitor accounts receivable and communicate past due accounts with General Manager. Apply late fees as appropriate
Lease Summary, Move-In/Move-Out Report, Average Residency
o Maintain and update with each change
Resident Surveys
o Mail to families and residents according to schedules
Payables:
Accounts Payable
o Code invoices
o Obtain necessary approvals from the General Manager and applicable department heads, and forward to corporate office every Friday
o Maintain vendor contracts and files
Petty Cash
o Monitor and balance
Personnel:
o Order background checks, compile test results and advise when applicant has successfully completed pre-hire process
o Process new hire paperwork and ensure accuracy and completeness
o Work with department heads to identify open positions, advertise and interview potential candidates if appropriate
o Provide all departments with personnel forms and/or packets
o Develop and deliver monthly orientation for all new hires in accordance with State regulations and Harmony Senior Services policies
Payroll
o Bi-weekly transmittal of payroll data to payroll servicer
o Daily update of Hourly Budget/Actual Staffing Summary (Daily Staffing Report)
o Time clock administration
Employee Benefits/Support
o Administer all benefits to include health insurance and 401 (k) benefits
o Order employee name tags (temporary and permanent)
Resident Business Files and Personnel Files
o Create, maintain, and update resident and employee files according to state, federal and corporate guidelines
o Review files at least annually to ensure accuracy after initial set-up
Administration:
o Maintain office equipment in good working order; maintain and supervise office supply inventory
o Maintain state registration and inspection forms and reports
o Assist department heads with ordering supplies and inventory (i.e. door plates, incontinence supplies, etc.)
o Create temporary employee badges and order permanent badge, swipe card (if appropriate), business cards (if appropriate)
o Ensure OSHA compliance
Customer Service
o Provide superior customer service when interacting with residents, families, visitors, and staff
Requirements:
o AA Degree preferred in accounting or business, or equivalent experience
o Three years' experience working in Accounts Payable/Receivable
o Three years' experience working in Human Resources/Benefits administration
o Excellent organizational, interpersonal, and communication skills
o Demonstrated ability to use accounting software programs and Microsoft Office
o Must be able to lift, carry, and push up to 25lbs
o Demonstrated ability to meet project deadlines
o Ability to analyze reports and identify issues that could effects day to day business operations
o Excellent customer service skills
Experience with Yardi is preferred.
EOEEstimated Salary: $20 to $28 per hour based on qualifications.
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